Last updated: 27 August 2024

Welcome to NMW Electrical's website ("we," "us," or "our"). Your privacy is important to us, and we are committed to protecting and respecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website, www.nmwelectrical.co.uk (the "Website").

 

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Identification Information: This includes your name, email address, phone number, postal address, and any other contact details that you voluntarily provide when filling out forms on our Website, contacting us via email, or using other communication methods.
• Technical Data: This includes your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Website.
• Usage Data: This includes information about how you use our Website, such as the pages you view, the amount of time you spend on each page, and other interaction data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor and analyse your activity on our Website and store certain information. For more information about the cookies we use, please see our Cookie Policy.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To process and respond to your inquiries and to provide the services you request from us.
• To Improve Our Website: To understand how our visitors use the Website and to improve its performance and user experience.
• To Communicate with You: To send you updates, promotional materials, and other information that may be of interest to you, provided you have consented to receive such communications.
• To Comply with Legal Obligations: To comply with applicable laws and regulations.

 

3. Legal Basis for Processing Your Information

We rely on the following legal grounds to process your personal data:

• Consent: Where you have given explicit consent for us to process your data for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
• Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party), and your interests and fundamental rights do not override those interests.
• Legal Obligation: Where we need to comply with a legal or regulatory obligation.

 

4. Sharing Your Information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may share your personal data with third-party service providers who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and use it only for the purposes for which we provide it to them.

 

5. Data Security

We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse of your data. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.

 

6. Your Rights

You have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccuracies in the personal data we hold about you.
• Right to Erasure: You have the right to request that we delete your personal data under certain circumstances.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: You have the right to request that we provide you or a third party with a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where the processing is based on our legitimate interests.

To exercise any of these rights, please contact us at [email protected]

 

7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

 

9. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us at:

NMW Electrical
[email protected]